CASE STUDY

Primus Global Technologies Partners with Loop to Enhance Employee Health and Savings

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Primus Global Technologies Partners with Loop to Enhance Employee Health and Savings
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Primus Global Technologies, a rising star in the technology sector, worked with Loop to redefine their approach to employee healthcare benefits. This case study delves into the unique challenges Primus Global Technologies encountered while catering to the healthcare needs of their dynamic workforce. Learn how Loop's strategic solutions, including streamlined reimbursements, personalized dependent coverage, and a user-friendly digital platform, revolutionized the healthcare landscape for Primus Global Technologies' employees.

  • Primus Global Technologies needed a solution that could effectively cater to the healthcare needs of employees' dependents, including spouses and children.
  • Ensuring timely reimbursement for medical expenses and claims settlement was crucial to maintaining employee trust and satisfaction.
  • Engaging employees of varying age groups, from young professionals to those approaching middle age, required targeted strategies to drive utilization of health benefits.
  • Enabling easy access to digital healthcare services, such as teleconsultations and lab tests, needed to be seamless and user-friendly.
  • Comprehensive coverage for dependents across diverse age groups.
  • Implementation of efficient claims processing, settling a majority of claims within ten days.
  • Introduction of a user-friendly app-based healthcare platform catering to diverse demographics.
  • Age-specific engagement strategies to promote proactive healthcare participation.
  • Loop's solutions led to high numbers of claims settled for dependents, with an average of Rs 12,500 for children and Rs 27,000 for spouses, ensuring comprehensive healthcare coverage for families.
  • Loop's platform achieved efficient reimbursement, settling 87% of claims within ten days and the remaining 13% within 15 days, contributing to employee satisfaction and trust.
  • 73% of the total claimed amount from employees aged 21-40 years indicated that Loop's solutions effectively catered to the health needs of this significant demographic.
  • Loop's user-friendly app with services like teleconsultations and lab test bookings led to a significant total savings of Rs 38,100, enhancing accessibility and affordability of healthcare services.

Challenges

Primus Global Technologies grappled with providing comprehensive healthcare coverage for dependents across diverse age groups and ensuring seamless claims processing. Creating user-friendly digital healthcare solutions for a varied demographic landscape presented a challenge.

Solutions

Loop's innovative solutions proved instrumental in addressing Primus Global Technologies' intricate challenges. The platform was strategically designed to deliver comprehensive healthcare coverage for dependents across diverse age groups. By prioritizing user-friendly digital healthcare solutions, Loop facilitated a seamless claims processing experience. The tailored app-based healthcare platform catered to the varied demographic landscape, ensuring optimal engagement and satisfaction among employees. Through these solutions, Primus Global Technologies successfully bridged the gap between technology and healthcare services, ultimately enhancing the well-being of its workforce.

Result

Loop's solutions were instrumental in overcoming the company’s challenges. Dependents were granted extensive coverage, with average claim amounts of Rs 12,500 for children and Rs 27,000 for spouses. Loop's efficient claims processing settled 87% of claims within ten days. The app-based healthcare platform catered to diverse age groups, resulting in substantial savings of Rs 38,100.

Loop's solutions yielded remarkable outcomes for Primus Global Technologies. Comprehensive coverage for dependents led to heightened satisfaction and engagement. The rapid claims processing timeframe significantly enhanced the employee experience. Loop's digital healthcare platform, coupled with age-specific engagement strategies, resulted in substantial savings, showcasing the successful synergy of technology and healthcare services.

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CASE STUDY

Primus Global Technologies Partners with Loop to Enhance Employee Health and Savings

Primus Global Technologies Partners with Loop to Enhance Employee Health and Savings

Challenges

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Primus Global Technologies grappled with providing comprehensive healthcare coverage for dependents across diverse age groups and ensuring seamless claims processing. Creating user-friendly digital healthcare solutions for a varied demographic landscape presented a challenge.

Primus Global Technologies grappled with providing comprehensive healthcare coverage for dependents across diverse age groups and ensuring seamless claims processing. Creating user-friendly digital healthcare solutions for a varied demographic landscape presented a challenge.

Primus Global Technologies Partners with Loop to Enhance Employee Health and Savings

Building with Loop

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Constant communication

Our customer success managers keep Brevistay’s team looped in constantly. From claims resolutions to new wellness offerings, Brevistay’s team is always in the know.

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100% transparency

Whether it’s endorsements or CD balance, all transactions are 100% transparent. We meet regularly with Brevistay’s team to build a more detailed picture of month-on-month execution.

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Round-the-clock support

24X7 services include claims support, doctor consultations, and customer support. Even during peak COVID-19 times, support was readily available at all times. No escalations were received.

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Health care solutions

With discounts on lab tests, and regular wellness sessions that are tailored for the young workforce at Brevistay, our preventive care approach helps keep employees continually healthy.

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Personalized wellness sessions

We allow teams to curate a personalized wellness calendar with top experts. The 30-minute highly interactive Q&A session on nutrition, a topic chosen by the employees, saw a 95% attendance including managers and co-founders.

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Results With Loop

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Here’s what the Brevistay folks have to say:

“If I have to describe our partnership with Loop, it’s very transparent. We know how much we’re paying and all price details are clear when we started as well. The best part - we’re not involved.

We know Loop’s team is there taking ownership of our group health insurance - which is great. It’s like we’re doing everything yet nothing. The entire process is well structured, and we get responses on time so it’s all smooth.”

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The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.

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HR Manager, Livio
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Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.

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The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.

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HR Manager, Rivulis Irrigation
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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

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The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.

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HR Manager, Vedam Design
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Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.

Dhiraj K. Bolur
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Chief Manager Operations, Kasha Kakes Pvt. Ltd.
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Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.

Chandan Senjalia
Chandan Senjalia
Manager HR, Japfa
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It was great to have Loop Health with us for all our medical needs

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CHRO - Impact Infotech
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The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.

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Senior Human Resources Executive, Knorex
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One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.

Ishwari Chandekar
Ishwari Chandekar
HR Manager, Livio
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Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.

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The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.

Deepak Rajan Nair
Deepak Rajan Nair
HR Manager, Rivulis Irrigation
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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

Vishaka
Vishaka
Loop Member
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The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.

Rosetta Fernandes
Rosetta Fernandes
HR Manager, Vedam Design
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Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.

Dhiraj K. Bolur
Dhiraj K. Bolur
Chief Manager Operations, Kasha Kakes Pvt. Ltd.
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Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.

Chandan Senjalia
Chandan Senjalia
Manager HR, Japfa
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It was great to have Loop Health with us for all our medical needs

Vineet Kewlani
Vineet Kewlani
CHRO - Impact Infotech
star icon

The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.

Ruchi Singh
Ruchi Singh
Senior Human Resources Executive, Knorex
star icon

One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.

Ishwari Chandekar
Ishwari Chandekar
HR Manager, Livio
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Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.

Jagruti Jeevan
Jagruti Jeevan
ProductDossier
star icon

The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.

Deepak Rajan Nair
Deepak Rajan Nair
HR Manager, Rivulis Irrigation
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Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''

Vishaka
Vishaka
Loop Member
star icon

The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.

Rosetta Fernandes
Rosetta Fernandes
HR Manager, Vedam Design
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"For my team, having Loop is like having a doctor in the family."

Makarand Datar
Makarand Datar
CEO - Datar Engineering
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This year was especially tough, but now we have Loop helping our team.

Maruthi S
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We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.

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Senior HR Manager, Medline India
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My employees no longer call me to ask about their policy because Loop takes care of everything.

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Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.

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Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.

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Seamless process with quick approvals - Loop provided fantastic service even in late hours.

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Makarand Datar
CEO - Datar Engineering
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Maruthi S
Maruthi S
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We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.

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Senior HR Manager, Medline India
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My employees no longer call me to ask about their policy because Loop takes care of everything.

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Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.

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Manager Facilities, Administration & EHS, Knorr-Bremse
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Assistant Vice President Operations, Theobroma Foods Private Limited
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"For my team, having Loop is like having a doctor in the family."

Makarand Datar
Makarand Datar
CEO - Datar Engineering
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This year was especially tough, but now we have Loop helping our team.

Maruthi S
Maruthi S
Marquardt
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We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.

Ritesh Shah
Ritesh Shah
Senior HR Manager, Medline India
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My employees no longer call me to ask about their policy because Loop takes care of everything.

Somak G
Somak G
GE
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Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.

Sagar
Sagar
Loop Member
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Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.

Snehal Yadav
Snehal Yadav
Manager Facilities, Administration & EHS, Knorr-Bremse
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Seamless process with quick approvals - Loop provided fantastic service even in late hours.

Ronald Quadros
Ronald Quadros
Assistant Vice President Operations, Theobroma Foods Private Limited