How Loop helped iMocha offer the most comprehensive benefits package to their employees
iMocha is a rapidly growing skill building and assessment platform that raised $14million in Series A funding in 2022. They needed a partner that would help them in providing a benefits package which best reflected their company culture. The founders knew exactly the culture they wanted to build and more importantly maintain. The culture was based around four core values- Trust, Innovation, Customer-First and Collaboration. They needed to make sure these values were reflected in their benefits package.
- Build the company culture around the four values of the company.
- Design a benefits package that reflects the company culture as they expand post funding.
- Build a stronger employer brand for the company to attract talent.
- Enhance the claims and healthcare experience of employees as they deal with more clients across international time zones.
- A lack of clear claims analysis to help lower the quotes received from companies.
- Loop offered a strong claims analysis to ensure the iMocha got the best possible coverage at the lowest price.
- Loop also designed a specially curated wellness calendar for all employees with online and offline events to engage the employees.
- Loop implemented the wellness calendar by providing end to end support from resource people to promotional material.
- Loop’s 24X7 claims and Healthcare support made sure every employee had access to healthcare and insurance support all the time.
- Loop’s application helped allow iMocha’s growing young workforce to access healthcare across time zones and locations. 50% of iMocha’s employees are remote.
- iMocha’s glassdoor ranking is well above the industry benchmark at 4.6.
- As the no. of lives insured grew from 328 to 435, Loop made sure they were added to the policy with zero issues.
- 89% of employees began using the Loop App regularly to consult with doctors with an average rating of 3.9/4 for every consultation.
- Employees saved over Rs. 25,000 in medical expenses.
Challenges
iMocha faced several challenges that required attention and solutions. First and foremost, the company needed to build a strong company culture around its four core values: trust, innovation, customer-first, and collaboration. Establishing and fostering a culture that reflected these values was a priority for iMocha. As iMocha expanded post funding, they faced the challenge of designing a benefits package that would align with their company culture. It was crucial to create a package that not only reflected their values but also catered to the evolving needs of their employees. Another challenge for iMocha was strengthening their employer brand. They needed to enhance their reputation as an employer in order to attract top talent. This required highlighting their positive culture, values, and commitment to employee well-being. Furthermore, iMocha had to address the challenge of enhancing the claims and healthcare experience for their employees. With an increasing number of clients across international time zones, employees needed better support and streamlined processes to manage claims and healthcare needs effectively.
Lastly, iMocha faced a lack of clear claims analysis, which hindered their ability to negotiate competitive quotes from insurance companies. This challenge made it difficult to obtain the best insurance coverage at the most favorable prices. These challenges required strategic solutions to ensure iMocha's growth and success.
Solutions
Loop offered effective solutions to address iMocha's challenges. Firstly, Loop conducted a comprehensive claims analysis to ensure iMocha received the best possible coverage at the lowest price. This helped iMocha make informed decisions about their insurance options. Secondly, Loop designed a specially curated wellness calendar for all employees, consisting of online and offline events that aligned with iMocha's company culture. Loop provided end-to-end support, including resource people and promotional materials, to implement the wellness calendar successfully. Additionally, Loop's 24X7 claims and healthcare support ensured that employees had continuous access to healthcare resources, particularly important for iMocha's remote workforce dealing with clients across different time zones. Loop's application enabled employees to access healthcare services conveniently.
Result
Loop's solutions delivered impressive results for iMocha. The company's Glassdoor ranking is well above the industry benchmark, standing at an impressive 4.6. As iMocha's employee count grew, Loop seamlessly added them to the policy with zero issues. The implementation of the Loop App resulted in 89% of employees regularly using it to consult with doctors, with an average rating of 3.9/4 for each consultation. Moreover, employees saved over Rs. 25,000 in medical expenses, demonstrating the tangible benefits of Loop's comprehensive support. Overall, iMocha's reputation as an employer with a fantastic culture and commitment to employee well-being continues to grow rapidly.
Loop proved to be the ideal partner for iMocha as it built a company culture where employees are challenged,groomed and celebrated.
Today, iMocha is serving more than 500 customers and has helped organizations in acquiring or upskilling more than 200k+ employees with more than 3 million+ assessments.
Learn how Loop is changing the game.
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Health Benefits System Boosts Employee Productivity at Brevistay
At Brevistay, we understand the importance of a healthy and happy workforce. That's why we offer a comprehensive health benefits program to our employees, helping them stay fit and focused on their work. With access to a wide range of healthcare services and resources, our employees are able to manage their health and well-being effectively, boosting their productivity on the job.
Your peers are super happy with us
CASE STUDY
How Loop helped iMocha offer the most comprehensive benefits package to their employees
Challenges
iMocha faced several challenges that required attention and solutions. First and foremost, the company needed to build a strong company culture around its four core values: trust, innovation, customer-first, and collaboration. Establishing and fostering a culture that reflected these values was a priority for iMocha. As iMocha expanded post funding, they faced the challenge of designing a benefits package that would align with their company culture. It was crucial to create a package that not only reflected their values but also catered to the evolving needs of their employees. Another challenge for iMocha was strengthening their employer brand. They needed to enhance their reputation as an employer in order to attract top talent. This required highlighting their positive culture, values, and commitment to employee well-being. Furthermore, iMocha had to address the challenge of enhancing the claims and healthcare experience for their employees. With an increasing number of clients across international time zones, employees needed better support and streamlined processes to manage claims and healthcare needs effectively.
Lastly, iMocha faced a lack of clear claims analysis, which hindered their ability to negotiate competitive quotes from insurance companies. This challenge made it difficult to obtain the best insurance coverage at the most favorable prices. These challenges required strategic solutions to ensure iMocha's growth and success.
iMocha faced several challenges that required attention and solutions. First and foremost, the company needed to build a strong company culture around its four core values: trust, innovation, customer-first, and collaboration. Establishing and fostering a culture that reflected these values was a priority for iMocha. As iMocha expanded post funding, they faced the challenge of designing a benefits package that would align with their company culture. It was crucial to create a package that not only reflected their values but also catered to the evolving needs of their employees. Another challenge for iMocha was strengthening their employer brand. They needed to enhance their reputation as an employer in order to attract top talent. This required highlighting their positive culture, values, and commitment to employee well-being. Furthermore, iMocha had to address the challenge of enhancing the claims and healthcare experience for their employees. With an increasing number of clients across international time zones, employees needed better support and streamlined processes to manage claims and healthcare needs effectively.
Lastly, iMocha faced a lack of clear claims analysis, which hindered their ability to negotiate competitive quotes from insurance companies. This challenge made it difficult to obtain the best insurance coverage at the most favorable prices. These challenges required strategic solutions to ensure iMocha's growth and success.
Building with Loop
Constant communication
Our customer success managers keep Brevistay’s team looped in constantly. From claims resolutions to new wellness offerings, Brevistay’s team is always in the know.
100% transparency
Whether it’s endorsements or CD balance, all transactions are 100% transparent. We meet regularly with Brevistay’s team to build a more detailed picture of month-on-month execution.
Round-the-clock support
24X7 services include claims support, doctor consultations, and customer support. Even during peak COVID-19 times, support was readily available at all times. No escalations were received.
Health care solutions
With discounts on lab tests, and regular wellness sessions that are tailored for the young workforce at Brevistay, our preventive care approach helps keep employees continually healthy.
Personalized wellness sessions
We allow teams to curate a personalized wellness calendar with top experts. The 30-minute highly interactive Q&A session on nutrition, a topic chosen by the employees, saw a 95% attendance including managers and co-founders.
Results With Loop
Here’s what the Brevistay folks have to say:
“If I have to describe our partnership with Loop, it’s very transparent. We know how much we’re paying and all price details are clear when we started as well. The best part - we’re not involved.
We know Loop’s team is there taking ownership of our group health insurance - which is great. It’s like we’re doing everything yet nothing. The entire process is well structured, and we get responses on time so it’s all smooth.”
Find out how industry leaders are breaking boundaries and records with Loop.
Experience yourself the modern health benefits that HRs are choosing from all over the country.
HRs and employees love Loop
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
