How Applus IDIADA secured the Top Employer spot
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When Applus IDIADA India developed their employee policy, their HR team had two clear objectives in mind:
1. Prioritizing employees' physical health and wellness to boost productivity.
2. Addressing mental well-being proactively, to nurture a resilient and happy workforce.
Applus IDIADA India recognized this and took proactive steps to create an employee healthcare strategy that improved productivity, reduced stress, and enhanced overall job satisfaction; earning them a place among the "TOP Employers/Best companies to work for" four years in a row.
HR leaders today know that employee well-being directly impacts retention, engagement, and workplace culture. A proactive approach to employee benefits and well-being is not just good business; it's a great strategy.
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Challenges
The HR team spotted some key challenges that needed to be addressed right away to keep things running smoothly and support employees effectively.
Limited access to on-demand healthcare
Applus employees work in high-risk environments, such as field visits, equipment handling, and extreme conditions – making quick access to healthcare a necessity.
Urgency to address employee stress and mental well-being
Applus recognized the growing need to address employee stress and mental well-being, understanding that a healthy mind is essential for maintaining productivity and overall workplace performance.
Lack of transparency on claims utilization
The HR team had limited visibility into who was using the claims or what they were being used for. This made it difficult to offer meaningful benefits and complicated the budgeting process.
Not focusing on employee health can cost companies
A WHO report indicates that over $1 trillion is lost each year to productivity declines from mental health issues alone. This, coupled with an increase in non-communicable diseases, increases the risk of long-term chronic conditions for the working population.
As per a Public Health Foundation of India (PHFI) report, adopting preventive health measures for conditions like diabetes, cardiovascular diseases, and certain cancers could save over 1.3 million lives in India each year.
Employees use corporate health insurance only during hospitalization events, but with preventive and proactive healthcare strategies, they can save ~75% of medical expenses that originate from these preventable conditions.
Solutions
Access to preventive healthcare helps employees diagnose a health condition before it becomes high-risk, thereby lowering absenteeism and improving productivity. Applus partnered with Loop to address this need for preventive care.
1. Proactive health management
- Comprehensive teleconsultation services – instant access to primary care, and specialist consultations at no extra cost—eliminated unnecessary hospital visits and significantly enhanced employee health.
- Preventive wellness initiatives – Activities like Stepathon and digital wellness sessions motivated employees to maintain active lifestyles, and focus on their mental and emotional well-being.
- Better diagnostics - Discounted lab tests and simplified reporting with care plans enabled early detection and management of health conditions for the employees
Better health benefits adoption
Over the last 4 years, Applus IDIADA India's proactive health strategy delivered impressive outcomes with 93% of employees using health benefits.
Result: Outstanding employee ratings
2. Claims made simple
A challenge employees typically face is the cumbersome nature of insurance claims, leading to confusion, delayed reimbursements, and frustration. Loop transformed Applus’ employee experience through intuitive in-app solutions:
- In-app claims submission: We introduced a 100% digital process where Applus employees could easily submit and manage claims directly from their Loop app.
- Live claims tracking: Real-time updates helped employees gain complete visibility into the status of their claims, reducing stress and uncertainty.
- Dedicated claims support: Loop provides personalized support, ensuring employees receive prompt assistance throughout the claims process, eliminating administrative hurdles and delays.
3. Redefining Parental Care
India's aging population creates a dual challenge for its working population - supporting a growing number of dependents while maintaining economic productivity. Many employees find themselves balancing careers while caring for aging parents.
One of the biggest pain points? Rising healthcare costs and the emotional toll of managing a parent’s illness.
To ensure they gave employees the best possible support, Applus teamed up with Loop to take a closer look at their health coverage and claims utilization.
By leveraging historical claims data, Loop’s team could suggest actionable insights tailored into a meaningful, cost-effective parental care policy for their team.
Following recommendations, Applus adopted an 11% increase in parental coverage for employees, offering a better way to meet employee needs and manage costs effectively.
Adding better coverage for parents didn’t just make the benefits more useful—it made employees feel more supported. It even improved eNPS, because employees knew their families were taken care of without extra financial stress.
Initiatives like these showcase Applus as a caring and proactive employer, genuinely committed to the health and happiness of its workforce.
Quality check on healthcare & insurance
Companies that support their employees and their families see an uptick in employee engagement, retention, and productivity. Overall, Applus saw better benefits utilization, happier employees, and a strong ROI on their investment in health & preventive care.
And this approach paid off. By redesigning their health benefits with a focus on parental care, Applus saw:
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Building an Employee-first Brand
Applus IDIADA India prioritized employee well-being with Loop through
- 24/7 medical support, preventive care, and parental healthcare benefits, driving high employee engagement.
- Simplified claims with in-app submission, real-time tracking, and 24/7 support.
- Cashless claims benefit helped reduce out-of-pocket medical expenses for employees.
Applus IDIADA India’s strong focus on employee health and well-being has made a real difference in workplace happiness, productivity, and the company’s reputation.
Being recognized as one of the "Best Companies to Work For" reflects their commitment to providing great healthcare benefits and fostering a culture that truly values and supports its people.
100%
Claims Settled
93%
Health benefits adoption
Challenges
8.8 Lac
Savings on Health for employees
Solutions
Result
Choose benefits that sustain
Invest in simplified claims, improved health and well-being, and proactive healthcare for your employees
Divya Pant
Team Loop
Learn how Loop is changing the game.
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Health Benefits System Boosts Employee Productivity at Brevistay
At Brevistay, we understand the importance of a healthy and happy workforce. That's why we offer a comprehensive health benefits program to our employees, helping them stay fit and focused on their work. With access to a wide range of healthcare services and resources, our employees are able to manage their health and well-being effectively, boosting their productivity on the job.
Your peers are super happy with us
Challenges
8.8 Lac
Savings on Health for employees
8.8 Lac
Savings on Health for employees
Building with Loop
Constant communication
Our customer success managers keep Brevistay’s team looped in constantly. From claims resolutions to new wellness offerings, Brevistay’s team is always in the know.
100% transparency
Whether it’s endorsements or CD balance, all transactions are 100% transparent. We meet regularly with Brevistay’s team to build a more detailed picture of month-on-month execution.
Round-the-clock support
24X7 services include claims support, doctor consultations, and customer support. Even during peak COVID-19 times, support was readily available at all times. No escalations were received.
Health care solutions
With discounts on lab tests, and regular wellness sessions that are tailored for the young workforce at Brevistay, our preventive care approach helps keep employees continually healthy.
Personalized wellness sessions
We allow teams to curate a personalized wellness calendar with top experts. The 30-minute highly interactive Q&A session on nutrition, a topic chosen by the employees, saw a 95% attendance including managers and co-founders.
Results With Loop
Here’s what the Brevistay folks have to say:
“If I have to describe our partnership with Loop, it’s very transparent. We know how much we’re paying and all price details are clear when we started as well. The best part - we’re not involved.
We know Loop’s team is there taking ownership of our group health insurance - which is great. It’s like we’re doing everything yet nothing. The entire process is well structured, and we get responses on time so it’s all smooth.”
Find out how industry leaders are breaking boundaries and records with Loop.
Experience yourself the modern health benefits that HRs are choosing from all over the country.
HRs and employees love Loop
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
It was great to have Loop Health with us for all our medical needs
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
It was great to have Loop Health with us for all our medical needs
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
It was great to have Loop Health with us for all our medical needs
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
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