How Loop's Single App Delivers Enhanced Health Benefits to ActioHX Employees
ActioHX, optimizing human experience through insights, was looking for a tech-first solution to offer better employee health outcomes. This study shows how the Loop app’s modern approach promotes preventive care and wellness.
ActioHX’s HR team wanted to offer more than health insurance. They wanted a provider who:
- Offers preventive care solutions
- Provides tech solutions to improve employee health and wellness
- Focuses on better health outcomes
Use technology to improve the delivery of health benefits, making it more efficient and effective.
- 24X7 dedicated medical team on the Loop app
- Unlimited virtual doctor consults
- E-cards on the app
- Lab tests at discounted prices
- Curated holistic wellness sessions
Promote employee health and wellness for improved health outcomes.
- 260 Loop app installs
- 412 Medical Advisor (MA) chats
- 165 online doctor consultations
- 70 lab tests
- 2 exclusive wellness sessions
Challenges
ActioHX, a technology firm with over 170 employees across India, recognized the importance of promoting the well-being of their young employees. They sought a tech-driven solution to help their employees improve their health.
Their search was also focused on a healthcare provider that prioritizes preventive care solutions. This way employees can identify potential health risks before they become serious.
The leadership and HR teams were keen on outcomes-based healthcare rather than simply providing healthcare services.
Mid-pandemic, ActioHX discovered Loop, a modern health benefits provider that met all their criteria.
Solutions
Loop's innovative solution, which utilized cutting-edge technology, was the perfect fit for ActioHX's young workforce. It ensured accessible and convenient healthcare services to employees.
With the Loop app, medical advisors and doctor consultations provide immediate assistance during health emergencies. It enables employees to get high-quality care anytime and from anywhere.
In addition to its healthcare services, the app also provides employees with easy access to their health insurance details. This includes E-cards, sum insured, network hospitals, and other relevant information.
This all-in-one tech solution provides employees with a handy, user-friendly app, with access to all the healthcare resources they need.
Result
Investing in employee health through the Loop app has shown significant benefits for ActioHX in promoting employee well-being.
Over 60% of ActioHX employees installed the Loop app indicating a strong interest and receptiveness to technology-based health benefits. This indicates employees taking their health seriously and seeking innovative solutions to improve their overall well-being.
The 412 MA chats and 165 online doctor consultations show that ActioHX employees are actively utilizing these services. Over 10% of employees have used the family physician, 8% have used dermatology, and 7% for gynacology. Employees find these benefits valuable and effective in addressing their healthcare needs.
As Neha, the HR manager said,“The doctors are experienced and very helpful. This made our employees trust them. The best part is each specialty has multiple doctors who speak various languages. They’re quickly available for video consults and answer all health queries.”
Through 70+ discounted lab tests booked on the Loop app, ActioHX employees get access to crucial medical tests at an affordable price. It demonstrates the cost-saving benefits of technology-based health benefits.
The two exclusive wellness sessions on yoga and ergonomics curated by the Loop team show how ActioHX goes beyond just traditional healthcare services. They’re also keen on promoting holistic well-being and engagement.
With all employee health insurance details, including E-cards, available on a single app, it’s incredibly easier for employees to access critical information. Rather than keeping track of physical documents or relying on customer support for answers, employees have everything on the app.
The integration of technology-based health benefits in the workplace, such as the Loop app used by ActioHX, exhibits the potential for making healthcare more accessible and efficient for employees. ActioHX empowers its workforce to prioritize their health and well-being alongside their work responsibilities. It leads to a more engaged and productive workforce and a positive impact on the overall success of the business.
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CASE STUDY
How Loop's Single App Delivers Enhanced Health Benefits to ActioHX Employees
Challenges
ActioHX, a technology firm with over 170 employees across India, recognized the importance of promoting the well-being of their young employees. They sought a tech-driven solution to help their employees improve their health.
Their search was also focused on a healthcare provider that prioritizes preventive care solutions. This way employees can identify potential health risks before they become serious.
The leadership and HR teams were keen on outcomes-based healthcare rather than simply providing healthcare services.
Mid-pandemic, ActioHX discovered Loop, a modern health benefits provider that met all their criteria.
ActioHX, a technology firm with over 170 employees across India, recognized the importance of promoting the well-being of their young employees. They sought a tech-driven solution to help their employees improve their health.
Their search was also focused on a healthcare provider that prioritizes preventive care solutions. This way employees can identify potential health risks before they become serious.
The leadership and HR teams were keen on outcomes-based healthcare rather than simply providing healthcare services.
Mid-pandemic, ActioHX discovered Loop, a modern health benefits provider that met all their criteria.
Building with Loop
Constant communication
Our customer success managers keep Brevistay’s team looped in constantly. From claims resolutions to new wellness offerings, Brevistay’s team is always in the know.
100% transparency
Whether it’s endorsements or CD balance, all transactions are 100% transparent. We meet regularly with Brevistay’s team to build a more detailed picture of month-on-month execution.
Round-the-clock support
24X7 services include claims support, doctor consultations, and customer support. Even during peak COVID-19 times, support was readily available at all times. No escalations were received.
Health care solutions
With discounts on lab tests, and regular wellness sessions that are tailored for the young workforce at Brevistay, our preventive care approach helps keep employees continually healthy.
Personalized wellness sessions
We allow teams to curate a personalized wellness calendar with top experts. The 30-minute highly interactive Q&A session on nutrition, a topic chosen by the employees, saw a 95% attendance including managers and co-founders.
Modern healthcare
for high power teams
Get an estimateResults With Loop
Here’s what the Brevistay folks have to say:
“If I have to describe our partnership with Loop, it’s very transparent. We know how much we’re paying and all price details are clear when we started as well. The best part - we’re not involved.
We know Loop’s team is there taking ownership of our group health insurance - which is great. It’s like we’re doing everything yet nothing. The entire process is well structured, and we get responses on time so it’s all smooth.”
Find out how industry leaders are breaking boundaries and records with Loop.
Experience yourself the modern health benefits that HRs are choosing from all over the country.
HRs and employees love Loop
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.