Aditya Engineering fixes their insurance leakages with Loop
Aditya Engineering, a renowned manufacturer of automobile components, faced significant challenges in managing their employee health insurance program. Skyrocketing premiums and inadequate service from their previous broker left employees frustrated. However, their decision to partner with Loop proved transformative, resulting in expedited claims processing, reduced HR workload, heightened employee satisfaction, and significant cost savings.
- Soaring health insurance premiums.
- Unsatisfactory service from the previous broker.
- Frustrated employees due to limited accessibility and prolonged query resolution.
- HR overwhelmed with insurance-related inquiries and claims.
- Loop's systematic approach eliminated reliance on a single point of contact.
- Responsive backend team for swift query resolution and claims processing.
- Introduction of the Loop mobile app streamlined communication.
- Reduced HR intervention and empowered employees to manage insurance efficiently.
- Diminished HR burden, allowing refocus on core responsibilities.
- High employee satisfaction with user-friendly Loop mobile app.
- Substantial cost savings through efficient insurance management.
Challenges
Aditya Engineering, confronted a series of formidable challenges in managing their health insurance program. Their most pressing issue was the relentless surge in health insurance premiums, placing a considerable strain on their financial resources. Moreover, their previous insurance broker delivered subpar service, leaving employees exasperated with limited accessibility and a single point of contact. This resulted in prolonged query resolution and claims processing, ultimately eroding employee satisfaction.
Solutions
Aditya Engineering embarked on a quest for a solution that led them to Loop, a health insurance broker celebrated for its innovative and systematic approach to addressing insurance-related challenges. Loop's systematic approach alleviated the reliance on a single individual, a recurring pain point with their previous broker. The highly responsive backend team at Loop ensured swift resolutions to inquiries and claims, offering much-needed relief for Aditya Engineering. The introduction of the Loop mobile app further streamlined communication, granting employees effortless access to policy details, terms, and even medical claim cards. This not only reduced HR intervention but also empowered employees to efficiently manage their insurance needs.
Result
The partnership between Aditya Engineering and Loop bore significant fruit. Remarkably, an impressive 91% of insurance claims were settled within a mere ten-day timeframe. Even the remaining 9% of claims were resolved swiftly, within 20 days, guaranteeing rapid access to crucial medical benefits for employees.
Moreover, the burden on Aditya Engineering's HR team significantly lessened, enabling them to redirect their efforts toward core responsibilities. This not only elevated overall productivity but also led to heightened employee satisfaction levels. Employees lauded the user-friendly Loop mobile app, offering convenient access to policy information and medical claim cards. Direct communication channels with Loop further diminished HR involvement in routine queries.
Furthermore, the organization successfully curbed health insurance costs, aligning perfectly with their cost-effective approach. Employees were elated with Loop's services, underscoring the partnership's success in terms of employee satisfaction and efficient insurance management. Loop's steadfast commitment to continuous improvement and additional services like doctor consultations solidified their reputation as an exceptional insurance partner.
Aditya Engineering eagerly anticipates the continuation of their partnership with Loop, confident in the prospect of sustained success. Loop's unique blend of innovation, responsiveness, and cost-effectiveness has proven to be a winning formula for Aditya Engineering's healthcare management needs.
Learn how Loop is changing the game.
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Your peers are super happy with us
Challenges
Aditya Engineering, confronted a series of formidable challenges in managing their health insurance program. Their most pressing issue was the relentless surge in health insurance premiums, placing a considerable strain on their financial resources. Moreover, their previous insurance broker delivered subpar service, leaving employees exasperated with limited accessibility and a single point of contact. This resulted in prolonged query resolution and claims processing, ultimately eroding employee satisfaction.
Aditya Engineering, confronted a series of formidable challenges in managing their health insurance program. Their most pressing issue was the relentless surge in health insurance premiums, placing a considerable strain on their financial resources. Moreover, their previous insurance broker delivered subpar service, leaving employees exasperated with limited accessibility and a single point of contact. This resulted in prolonged query resolution and claims processing, ultimately eroding employee satisfaction.
Building with Loop
Constant communication
Our customer success managers keep Brevistay’s team looped in constantly. From claims resolutions to new wellness offerings, Brevistay’s team is always in the know.
100% transparency
Whether it’s endorsements or CD balance, all transactions are 100% transparent. We meet regularly with Brevistay’s team to build a more detailed picture of month-on-month execution.
Round-the-clock support
24X7 services include claims support, doctor consultations, and customer support. Even during peak COVID-19 times, support was readily available at all times. No escalations were received.
Health care solutions
With discounts on lab tests, and regular wellness sessions that are tailored for the young workforce at Brevistay, our preventive care approach helps keep employees continually healthy.
Personalized wellness sessions
We allow teams to curate a personalized wellness calendar with top experts. The 30-minute highly interactive Q&A session on nutrition, a topic chosen by the employees, saw a 95% attendance including managers and co-founders.
Results With Loop
Here’s what the Brevistay folks have to say:
“If I have to describe our partnership with Loop, it’s very transparent. We know how much we’re paying and all price details are clear when we started as well. The best part - we’re not involved.
We know Loop’s team is there taking ownership of our group health insurance - which is great. It’s like we’re doing everything yet nothing. The entire process is well structured, and we get responses on time so it’s all smooth.”
Find out how industry leaders are breaking boundaries and records with Loop.
Experience yourself the modern health benefits that HRs are choosing from all over the country.
HRs and employees love Loop
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
Loop is very cordial, patiently dealing with every insurance query. They ensure we take appropriate action in time.
Loop’s thoughtful assistance, right from in-person to moral support, shows the depth and quality of the team's commitment to their clients.
It was great to have Loop Health with us for all our medical needs
The valuable insights you provided on healthcare benefits will be incredibly helpful for our employees, enabling them to fully understand and take advantage of the perks of endorsing with Loop.
One of the best features is the in-house team of doctors and specialists. Our employees love Loop’s wellness sessions, and health check-up camps.
Our association with Loop has been an excellent experience. Kudos to the claims team because the claims are settled very well. Our employees are very happy with the health checkup feature too.
The online consultation services provided to employees through the Loop app proved to be a life-changer. We have seen many of our employees have taken benefit of the service and it actually served as a big relief to us.
Please thank Dr. Amruta for making me feel alive, happy & hopeful again. After first day of meds, I experienced 70% of positive change''
The medical advisors and the consultations from the in-house doctors has been very helpful. They are very prompt in their communication and follow up.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
"For my team, having Loop is like having a doctor in the family."
This year was especially tough, but now we have Loop helping our team.
We have had Loop as our insurance broker for last 2 years, our experience is very positive. From getting the best quotes to providing unique services via their mobile app to going the extra mile to deliver best services, they've helped us make things easy and convenient for our employees.
My employees no longer call me to ask about their policy because Loop takes care of everything.
Really nice doctors. Helpful in every situation. They do a follow up to check on you. Would definitely recommend.
Appreciate Loop’s speedy response and unwavering assistance. Truly setting the bar for healthcare services.
Seamless process with quick approvals - Loop provided fantastic service even in late hours.
